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Privacy Notice

Last updated: 29 July 2026

Royce Pharma Manufacturing Sdn Bhd (“Royce Pharma”, “we”, “us” or “our”) respects your privacy. This Privacy Notice explains how we may collect, use, disclose and protect personal information when you visit this website or communicate with us.

Personal Data Protection in Malaysia

Royce Pharma handles personal data with reference to Malaysia’s Personal Data Protection Act 2010 (Act 709), including applicable amendments. We process personal data for identified business purposes and take reasonable steps to keep it secure, accurate and no longer than necessary.

Personal data may be obtained directly from you, through correspondence and website interactions, or from an authorised representative or other lawful source. Providing personal data through this website is generally voluntary. However, if information needed to address an enquiry is not provided, we may be unable to respond or provide the requested assistance.

Where consent is required, you may choose whether to provide your information and may withdraw that consent, subject to applicable legal or contractual requirements. Withdrawal does not affect processing already carried out lawfully and may limit our ability to continue handling an enquiry.

Information may be disclosed, where reasonably necessary, to service providers, professional advisers, companies within our corporate group, business partners involved in an authorised enquiry, and governmental or regulatory authorities. These disclosures remain subject to the purposes and safeguards described in this notice.

Subject to applicable law, you may request access to or correction of your personal data, ask a question about its use, or request withdrawal of consent by emailing info@royce-pharma.com. We may need to verify your identity before acting on a request.

Information We Collect

We may collect information that you provide directly, including:

  • Your name, organisation, job title and contact details
  • Information included in business, manufacturing or partnership enquiries
  • Career enquiries, employment information and documents you submit
  • Messages, feedback and other information you choose to provide

We may also receive limited technical information when you use the website, such as your browser and device type, pages visited, referring website, approximate location and interaction data.

Please do not send confidential product information, patient information, payment details, identity documents or other sensitive information through a general website form or email unless Royce Pharma has provided an appropriate channel for that purpose.

How We Use Information

We may use personal information to:

  • Respond to enquiries and communicate with you
  • Assess requests relating to manufacturing, development or business opportunities
  • Manage recruitment and career enquiries
  • Operate, maintain, secure and improve the website
  • Maintain appropriate business and administrative records
  • Protect our rights, systems, personnel and operations
  • Meet applicable legal, regulatory and compliance obligations

Cookies and Website Technologies

The website may use essential cookies or browser storage required for security, display preferences and basic functionality. If analytics or other non-essential technologies are introduced, this notice and any applicable consent controls may be updated.

Disclosure of Information

We may disclose information to service providers that support website hosting, communications, information technology, administration or recruitment; to our professional advisers; to companies within our corporate group where appropriate; or where disclosure is required or permitted by law.

Royce Pharma does not sell personal information.

Third-party services linked from this website, including map, email and social media services, operate under their own privacy practices.

Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate operational needs, or to meet legal, regulatory and record-keeping requirements.

Security

We apply reasonable administrative, organisational and technical measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No website, email or internet transmission can be guaranteed to be completely secure.

Your Choices

Subject to applicable law, you may request access to or correction of personal information held by Royce Pharma, withdraw a consent where processing is based on consent, or raise a concern about how your information is handled. We may need to verify your identity before responding.

You may choose not to provide requested information, although this may affect our ability to respond to or evaluate an enquiry.

International Access

This website may be accessed from outside Malaysia. Where information is processed or stored through service providers in another jurisdiction, we take reasonable steps appropriate to the nature of the information and the service being used.

Changes to This Notice

We may update this Privacy Notice when our website, business practices or applicable requirements change. The latest revision date will appear at the top of this page.

Contact Us

For privacy questions or requests, contact Royce Pharma Manufacturing Sdn Bhd: